Privacy Policy

Last updated: January 2026

1. Introduction

Recyclers Alliance ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, company name, phone number, and other contact details you provide when submitting forms or contacting us.
  • Business Information: Information about your organisation, including operational details related to recycling activities if you apply as a partner.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process partner applications and onboard recyclers
  • To respond to enquiries and provide customer support
  • To facilitate credit procurement requests
  • To improve our website and services
  • To comply with legal obligations

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Partner records and credit-related documentation may be retained for longer periods to support verification and audit requirements.

5. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in operating our website and services, and with credit buyers only to the extent necessary for verification purposes. All third parties are contractually obligated to protect your data.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

7. Your Rights

Under applicable data protection laws (including GDPR), you may have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Recyclers Alliance

Email: [email protected]